Saturday, July 30, 2011

A nice staff equals a nice experience

Since I have been visiting and shopping estate sales for several months now, I am learning a great deal about the estate sale business and who I can freely ask questions to.

One such person is April, from April's Estate Sales. I visited two of her estate sales this weekend, and she and her staff could not have been nicer to me. And it wasn't just to me-I stayed around to observe and they were pleasant and professional to everyone.

They are also knowledgeable and patient. A lot of people ask questions about items and some people want the items at such a deep discount that it's insane. I'm all for bargaining, but don't ask for a big discount on the first day of the sale; it just won't happen-and shouldn't. The people who hire estate sale companies expect them to get the best price for their belongings and that is what they should do. Truth be told, prices do go down on the last day of the sale, but rarely the first, let alone the first hour!

April and her staff are very organized and know their stuff. She has quite a few estate sales every weekend and makes sure every one is run professionally. If you or someone you know needs April's services, they provide on site free appraisals for every sale they book. They also will set up a free in home consultation to discuss your options and recommend what is best for your situation. They have porters or staff available to help you with you larger purchases. A month or so ago, I bought a table fro one of April's sales and Ritchie was kind enough to help me get it into my car-and it wasn't an easy job. Ritchie was courteous and very helpful on that day and all the other days I've seen him at the sales. I missed you today, Ritchie!

You can view April's upcoming sales here.

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